MIAMI (Tuesday, November 16, 2021) – The Revenue Optimization Companies (T-ROC), the leading provider of people and technology solutions for the global retail market, announces that The Consumer Insight (TCI) was honored with Elite status for 2022 by MSPA Americas (MSPA).
MSPA is the trade association for the businesses that create, measure, and enhance the customer journey. They recognized nine member companies with the elite status during its recent CXE3 annual conference in Fountain Hills, Arizona. The other winners are:
“We’re thrilled that TCI received this recognition by MSPA for its work in providing a meaningful customer journey,” said Brett Beveridge, CEO and founder of T-ROC. “We measure, gather, and analyze detailed consumer metrics to provide uncommon insights that impact sales for businesses. It’s an honor to be recognized alongside these fellow organizations.”
“On behalf of the Board of Directors of MSPA Americas, it is my honor to congratulate these outstanding companies for their leadership in advancing our association’s mission, and the customer experience and retail service provider industries as a whole,” said MSPA Americas President and General Manager of The Consumer Insight, Sam Hersey. “We all are grateful for their lead-by-example support, and it is a privilege to recognize their achievements made during the challenges we all faced in 2021.
T-ROC is a retail branding and consulting partner that supports companies in navigating through today’s retail shopping experience, redefining the power of people and technology. T-ROC offers a unique combination of people-based services, applications, technology management, mystery shopping programs, actionable market research and competitive insights that support the complex needs of assisted selling. T-ROC’s expertise and next-generation technology is delivered by a team that’s all in to drive sales, optimize performance and deliver measurable ROI for businesses every single day.